Frequently Asked Questions

It's a software solution provider that manage the purchase payment flow starting from customers (payment mobile app) to service staff members (same mobile app for tip management) and finally to business owners (bank transfer, BI/Survey web tools and Digital Marketing services). 

Our main goal is help partners to increase customer's visits to their physical locations and increase sales of their products or services. 

For the employees, TipLooper offers an alternate way to receive their tips and give them the opportunity to win extra credit by joining a weekly raffle.  

For consumers, TipLooper is the perfect tool for electronic purchase payments and accesing exclusive promotions and earn extra credit for purchases by using the mobile app at partner's locations. 

No, Tiplooper got nothing to do with online betting or wagering activities.  We give small bonus amounts transfered directly into e-wallet's "Credit for Purchases" or "Points" accounts as prizes for succesful outcome predictions or e-ticket random selection pick. "CashBack" prizes are also offered to our customers in lesser amounts. No big cash prizes or bank transfers are done to winners.

We also use use live broadcast of sports events to offer exclusive online promotions to our customers who love watch sports on restaurants and SportBars.

There are several modules (back end services) under the TipLooper Solution:

• "3 in 1 E-Wallet" (Credit for Purchase, CashBack, Points)
• Bank Transfer Service to Partners
• Weekly/Monthly E-Ticket Draws
• Online Survey System (mobile app)
• Live Broadcast Promotion Service (mobile app)
• Digital Catalog Service (mobile app)

There are 4 independent front ends:

• Mobile App (customers & service staff members)
• Web Portal (general managers, owners, CEOs)
• Tablet App - Partners (service staff members, local store managers)
• Tablet App - Kiosks (TipLooper's staff)

TipLooper is the perfect provider for these individuals:

1. Customers wants to save extra money when doing payments with their credit/debit cards.
2. Sports fans looking for exclusive promotions and discounts during live broadcast of their favorite team. 
3. Service Staff individuals looking for smart alternative rather than receiving tips directly from partner's collective tip pot.
4. Bussiness owners looking for a solution that helps to increase visits to their physical stores, increase direct sales and stock rotations.
5. Bussiness owners looking for enhance customer satisfaction indicators by publishing online surveys at low cost.
6. Business owners looking for increase visibility of their brand's products and promotions in social media.

Just prior to the last step of invoice payment using TipLooper app, the system asks both individuals if want to participate in the next weekly draw. In case both accepts the invitation, the customer must inserts the draw fee amount, then the staff member must accept the same or lesser amount. 

In case service staff member declines the invitation, the customer can participate alone by selecting the draw fee amount.

Once the system receives at least one confirmation, the draw fee amounts are included in the payment transaction and the e-ticket is generated.

They are logistical segmentation groups based on geographical distribution of states. Each region has it's own draft selection and prize distribution processes.

There are 6 regions:

• North East (ME, NY, VA, MD, VT, WV, KY, VA)
• South (NC, SC, TN, GA, AL, FL)
• North Center (ND, MN, KS, MO)
• South Center (OK, AR, TX, LA)
• North West (WA, MT, OR, WY)
• South West (CA, NV, UT, CO, AZ, NM)

There are 5 ways to increase the credit for future purchases at partner's stores:

1. Recharge using external credit/debit cards with mobile app.
2. Recharge in cash at Tiplooper's kiosks. 
3. Winner of one of the prizes the Weekly Draft.
4. Win the first prize of LuckyDragon's e-ticket biweekly draw.
5. Receive a TiploCard (digital giftcard) from someone else.

There are 5 ways to increase the points:

1. Buying Package of Points in cash at TipLooper's kiosks.
2. Buying Package of Points with credit/debit cards using mobile app.
3. Win the third prize of LuckyDragon's e-ticket biweekly draw.
4. Comply with mandatory steps of a regular promotion.
5. When your giftcard receiver activates the TiploCard.

There are 3 ways to increase the cashback amount:

1. Receive tip from a customer paying invoices with TipLooper's app.
2. Comply with mandatory steps of a Cashback promotion.
3. Win the second prize of LuckyDragon's e-ticket biweekly draw.

TipLooper has several advantages compared to doing payments using credit/debit cards:

Split Billing:

The TipLooper platform let specifc paid subscription customers choose one of the following options to split (distribute) the payment of the partner's invoice amount plus taxes and tips (IATT):

• A percent of IATT deducted from TipLooper's Credit for Purchase, the rest is charged based on individual percent values for each registered credit cards.
• A percent of TipLooper's Credit for Purchase amount is deducted from IATT, then the remaining IATT amount is charged to the main credit card (default option with percent value: 25%).

A customer can set multiple rules based on specfic partner or business type, time of the day or IATT range amount. 

For example, a customer can create a rule to split a IATT lower than $100USD for an specific franchise after 6pm like this: 

• 25% from TipLooper's Credit for Purchase
• 65% from Main credit card
• 10% from Secondary credit card

Internal Account Convertion:

With TipLooper platform specifc paid subscription customers have the option to do internal TipLooper's account convertions: 

• From "Cashback" or "Points" to "Credit for Purchase".
• From "Points" or "Credit for Purchase" to "CashBack"

Alerts & Warning:

The Tiplooper platform has AI bots that stay in touch with local or global news sources like bank and other financial entities. Also send warnings when specific credit card is about to expire.  

There are several ways we generate income:

• Annual Subscription for Customers (customers using mobile app) 
• Service Fee per Transaction (customers using mobile app) 
• Annual Subscription for Partners (Web Portal licences for BI/Survey services) 
• Digital Marketing Services for Partners
• Survey Services for Third Party Companies